An Auto-care Technician carries out a range of services and repairs to cars, car derived vans and light goods vehicles, working in an Auto-care or “Fast-Fit” Centre, which may be part of a national chain or operated by a regional/local independent group/owner. An Auto-care Technician requires a unique combination of technical, retail and customer service skills. They will use a range of tools, measuring and diagnostic equipment to identify & repair simple system faults.
The Auto-care Technician has to demonstrate expertise not only in the technical elements of their role and have a good grasp of the practical and theoretical aspects of the vehicle systems they service, but also needs to have excellent telephone, customer handling (including how to handle difficult customers and deal with customer disappointment) and effective sales skills, as well as strong problem solving and self-organisation skills. They must be able to work as part of a team but also operate independently, understand how their centre operates from a commercial perspective and how their actions contribute to business results, whilst maintaining a high standard of workmanship.
Please Note: This Standard does not on its own qualify apprentices to work on air-conditioning systems. Employers who require apprentices to work on air-conditioning systems must also provide the F-Gas qualification
An apprenticeship is a paid job where the employee learns and gains valuable experiences. They are a great opportunity for people over the age of 16 in England who are early in their career, looking for a career-change, or looking to upskill in their current job.
Alongside on-the-job training, apprentices spend at least 6 of their working hours each week completing off the job training, usually at college, which leads to a nationally recognised qualification.
An apprenticeship includes:
● paid employment with holiday leave
● hands-on-experience in a sector/role of interest
● at least 6 hours off-the-job training
● formal assessment which leads to a nationally recognised qualification
Tameside college will work with you to find a suitable employer for your apprenticeship, or you may already have an employer who is willing to support you on your apprenticeship journey.
Apprentices must be paid at least the apprenticeship minimum wage. More information about the apprenticeship minimum wage can be found at https://www.gov.uk/national-minimum-wage-rates
Level 2 apprenticeships: 3 x GCSE grade 3 and minimum GCSE grade 1 in maths and English (or equivalent)
Level 3 apprenticeships: 4x GCSE grade 4 and minimum grade 3 in Maths and English (or equivalent)
You will be assessed for your apprenticeship at work by your visiting skills coach and for the knowledge/technical elements at college by your teacher. Evidence produced in the workplace for your apprenticeship programme will be continually assessed on an ongoing basis throughout your apprenticeship.
At the end of your apprenticeship you will sit an end point assessment (EPA). End-point assessments test the knowledge, skills and behaviours that an apprentice has gained during their training. Unique to each standard, EPA demonstrates the competence of an apprentice in their role. This competence is valued by current and future employers.
After completing an apprenticeship, you could continue to train for an advanced, higher, or degree level apprenticeship, or a related vocational qualification. Many people continue their progression with the same employer they undertook their apprenticeship with. Alternatively, on completion of a level 3 apprenticeship, you could go on to university.