Apprenticeship Standard Motor Vehicle Service & Maintenance Technician (Light Vehicle) Level 3

An apprentice motor vehicle service and maintenance technician services and repairs light vehicles such as cars and vans and works either in dealerships which focus on a particular manufacturer, or in an independent garage which deals with many different makes of vehicles. The Automotive Retail Industry provides employment for over half a million employees who work for approximately 70,000 employers. It is a major contributor to the UK economy. In a large dealership the technician will typically report to the Workshop Controller, who in turn reports to the Aftersales Manager and liaises with the Service Reception. In smaller garages the technician will report directly to the owner or Garage Manager. The apprentice must be able to work independently but also operate as an effective team member and have good customer handling skills. They will understand how their workshop and the dealership and garage functions from a commercial perspective and identify ways in which they can work more efficiently. For example, when using resources consider the use of green parts and returning used parts to the manufacturer for recycling.

Apprentices working in large dealerships work with other departments, for example carrying out work for the Sales Department and ordering parts from the Parts Department, whereas apprentices in smaller independent garages may be called upon to carry out some of the function of the other departments themselves, for example managing their own delivery of parts. The apprentice will work on all the systems found within the vehicle. The day-to-day work ranges from replacing simple parts through to solving complex faults with the use of diagnostic methods and equipment. When carrying out these functions' apprentices must ensure that waste is disposed of in an environmentally conscious manner.

The tasks faced are constantly changing, driven by the introduction of ever more complex technologies and diagnostic techniques. For example, the increasing number of zero emission vehicles in the motor industry. The growing complexity of today’s vehicles, and the pressure to deliver a high-quality customer experience, requires the retail automotive sector to attract and train high calibre individuals and this is reflected in the elements of the Standard described below.
Apprentices have the opportunity to engage in enrichment activities and will complete personal development topics.

- Employers support the delivery of the apprenticeship standards and provide workshops for specific skills, knowledge and behaviours and current trends.

- Guest speakers attended workshops provide career advice and guidance.
Maths and English at Grade D/3, or above or Level 1 functional skills or above

You will be interviewed, screened and complete work trial. Your screening assessment for Maths and English you need to achieve Level 2 in both maths and English.
You will complete your EPA period is expected to last a maximum of 3 month beginning when the apprentice has passed the EPA gateway, you will be assessed by 5 methods. Online multiple-choice test, Design Project, practical Installation assessment and practical application assessment in college and workplace with questioning and interview underpinned by portfolio of evidence.

· Your End point assessment is a graded you can achieve a Pass, pass or distinction
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18/05/2024 04:20:10 180646 DW0065PC/1 3376091