Are you ready to develop the digital skills that employers are looking for?

The Level 2 Digital Skills for Work course is designed to help you build confidence and practical ability in using digital tools in real workplace situations. This course is ideal if you want to improve your digital knowledge, return to work, or progress into further study or employment.

In today’s workplace, digital skills are essential. This course will support you in developing the ability to handle information, create and edit digital content, and communicate professionally using a range of digital tools. You will also learn how to work safely and responsibly online, as well as how to solve common technical problems independently.

This course is practical and engaging, focusing on real-life tasks used in the workplace. You will learn through a mixture of tutor-led sessions, hands-on activities, and individual and group tasks.

You will gain experience in:

• Using AI tools and prompting techniques to support everyday work tasks

• Creating and formatting documents using Microsoft Word

• Working with data using Excel spreadsheets, including formulas and charts

• Designing presentations using PowerPoint

• Creating posters and visual materials for workplace communication

• Writing and sending professional emails

• Organising digital files and folders efficiently

• Understanding how to stay safe online and protect information

• Identifying and solving common IT problems independently

You will also develop key employability skills such as communication, organisation, teamwork, and problem-solving.

Please see here for our Standard Entry Qualifications. Please note some of our technical qualifications have different requirements, please contact admissions for further information.

This course is suitable for adult learners who want to improve their digital skills for work or further study.

To join this course, you should have:

1. Basic IT skills, such as using a computer, keyboard, and internet

2. A willingness to learn and develop new digital skills

3. An interest in improving your confidence for work or everyday life

You may be invited to attend a short informal discussion to ensure the course is suitable for your needs.

This course is assessed through a portfolio of evidence, with no formal exams.

You will complete a range of practical tasks based on real workplace scenarios, including:

1. Creating documents, spreadsheets, and presentations

2. Writing professional emails and communication tasks

3. Producing posters or digital content

4. Demonstrating safe and responsible use of digital tools

5. Solving technical problems using appropriate methods

Assessment is continuous throughout the course, allowing you to build your confidence and demonstrate your skills over time.

After completing this course, you will have the digital skills needed to progress in both education and employment.

You could:

1. Progress to a Level 2 Certificate or Level 3 course in IT or Computing

2. Apply for roles such as:

o Office Administrator

o Customer Service Assistant

o Data Entry Clerk

o Receptionist

o Business Support roles

3. Improve your digital skills for use in your current job

4. Progress into further training, apprenticeships, or employment

This course provides a strong foundation in digital skills and helps prepare you for modern workplace environments.